Giving you the flexibility to work the way you want
Your phones will operate anywhere there is Internet. You can link up offices across states and countries as if they were in the same place. You can also work from home while taking calls as if you were in the office, and if you know you are out for the day you could divert calls to your mobile easily so that you are always accessible.
- Call transfers, call pickup, see when people are on a call, even if you're in a different location
- Have your calls automatically handled differently after hours
- Have calls automatically transferred elsewhere, like to your mobile phone
Customise your system to precisely fit your business
The vControl® Interface allows you full access to customise your system. You can make changes from your computer or mobile device, and those changes take affect instantly! Change your custom hold music, number of extensions, voicemail boxes and sounds, diversions and more. You are not limited to just a few features either:
- Scale up call volume handling with more phone lines
- Send voicemails to email and fax to email
- Advanced call-flow control by using extension groups
- Play music or a recording with sales and greeting messages
- Automatic call answering and routing
- Customized option menus for an automated attendant
- Call Recording on both Inbound and Outbound calls
New Feature: Call Transcriptions
Say goodbye to messy notes or losing track of important conversations. EdgeTel's new automatic transcriptions feature can convert every call made or received into text, as well as perform sentiment analysis to identify any calls that require additional attention.
- Audio calls can be automatically converted to text using speech-to-text
- Remarkably accurate transcriptions
- Sentiment analysis indicates positive or negative emotional tone used in the conversation
One month zero risk trial
- Sign up with a $100 fully refundable deposit - the deposit covers any outbound calls you make during the trial
- Close your account anytime within the first month, and pay only for any calls you made
- Or keep your account open on a month-to-month basis, with no long-term commitment
- Check out the pricing page to get an instant estimate of service fees
- Call us on 1300 885 894 if you have any questions, or if we can assist in any way