EdgeTel Hosted PBX: Welcome


vControl® allows small and medium-sized businesses to have a sophisticated telephone system without the costs of expensive equipment and technicians.

A hosted PBX gives you more control as you can add or remove lines as needed, manage internal extension numbers and in fact, manage your entire system through the online vControl® portal.

  • Make changes to your dialplan any time.
  • Changes happen instantly, so no wait time.
  • No cost to make changes yourself.
  • Designed for flexibility to suit your business.
  • User friendly Interface.


    vControl® gives the flexibility to set up your dial plan just how you want it. You are not limited to just a few features either. vControl® has many features available for you to trial so you have the benefits of testing all the options that may be suitable for your business.

    Some of these key features are:

  • Ringing multiple extensions.
  • Creating queues & custom menus.
  • Voicemail to email.
  • Playing you own custom hold music.
  • Call diversions & external calls.


    vControl® also offers the function to allocate different dial scenarios for different times. This means that you can create various 'priorities' and have callers reach you in various ways.

    Such scenarios would include:

  • Dial only one extension during lunch.
  • Play a recorded message when in a meeting.
  • Public holiday messages to be played then go to voicemail.
  • Divert to a mobile phone out of hours.
  • Play an out of hours message then go to voicemail.


    This is a great feature as it offers the freedom to upload your own music files and sort them into individual folders. You also have the flexibility to create and upload your own voice recordings, announcements and voicemail messages directly through vControl®.

  • Upload your own music files.
  • Create your own hold music folders.
  • Setup welcome messages to play when people call.
  • Add messages with music files to a custom queue.
  • Request a professional recording or have us record it for you.


    We understand the importance of having a reliable and complete phone solution that's as flexible as your business. That's why we offer a no obligation 30 day trial of our services, so you can see for yourself how vControl® can benefit your business, and there are no contracts, setup fees or cancellation fees.

    If you decide not to use our service within the first 30 days, you can cancel your account and pay only for the calls you’ve made during that time.

    Want To Speak To A Real Person Instead? Give Us A Call On 1300 885 894.